Lisa has more than fifteen years of experience in EM&V, social research, and the energy industry. Over the course of her career, Lisa has led numerous large portfolio evaluations for utility clients across the country, with expertise across many facets including process, impacts, markets, and net-to-gross. In addition to her experience in evaluation, Lisa has designed and led novel and exploratory customer experience research focused on usability, accessibility, and equity. Her passion for understanding human behavior through social research has helped her design robust quantitative research and insightful qualitative research, and her years designing and implementing evaluations for utilities across the country has given her real-life context and experience. Lisa believes strongly in mixed-methods research, combining the strengths of both qualitative and quantitative research to answer her client’s questions.